POLICIES

Pro Skills Basketball (PSB) is committed to providing a structured, professional, and positive youth basketball experience focused on long-term development.

Our mission is to develop players both on and off the court through organized coaching, clear communication, and a values-driven approach.

PSB operates under its F.O.C.U.S. core values:

• Fun – Basketball should be enjoyable and engaging
• Overcome – Players learn to handle adversity and challenges
• Compete – Players earn opportunities through effort and performance
• Unity – Teamwork and coachability are essential
• Self-Improvement – Continuous growth is expected from players, coaches, and the organization

Success at PSB is not defined solely by wins and losses, but by player development, character, and growth.

PSB is committed to maintaining a safe and respectful environment for all participants.

The following policies are enforced:

• Coaches and staff will not be alone with players in non-public settings
• No verbal, physical, or inappropriate conduct toward players will be tolerated
• Coaches and staff will not provide gifts or money to players
• All interactions must remain professional and appropriate
• Profanity and abusive behavior are prohibited

Any violations or concerns involving player safety must be reported immediately and may result in suspension or removal from the program.

PSB does not discriminate based on race, color, religion, gender, national origin, disability, or any other protected status.

All participants are expected to treat others with respect. Any form of discrimination, harassment, or inappropriate behavior may result in disciplinary action, including removal from the program.

Effective Date: March 26th, 2026

Pro Skills Basketball (“PSB”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our programs, website, and services.

1. Information We Collect

We may collect the following types of information:

Personal Information
Name (parent and athlete)
Email address
Phone number
Mailing address
Payment and billing information
Player details (age, grade, skill level)
Automatically Collected Information
IP address
Device type and browser
Pages visited and interactions
Cookies and tracking data

2. How We Use Your Information

We use your information to:

Register athletes for programs, teams, camps, and clinics
Communicate important updates (schedule changes, events, etc.)
Process payments
Improve our services and website
Send marketing and promotional communications (you may opt out anytime)

3. SMS / Text Messaging Policy

By providing your phone number and opting in, you consent to receive SMS/text messages from Pro Skills Basketball.

Message Types

Messages may include:

Program updates
Registration reminders
Schedule changes
Promotional offers
Message Frequency

Message frequency may vary depending on your interaction with our programs.

Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

Opt-Out

You can opt out of receiving SMS messages at any time by replying:
STOP

After opting out, you will no longer receive text messages unless you re-subscribe.

Help

For help contact us at: admin@proskillsbasketball.com

4. Email Communications

You may receive emails related to:

Program participation
Account updates
Marketing and promotions

You can unsubscribe anytime using the link in our emails.

5. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

Payment processors
Registration platforms (e.g., LeagueApps)
Email/SMS providers
Website analytics tools

These partners are required to keep your information secure.

6. Cookies and Tracking

We use cookies and similar technologies to:

Improve user experience
Analyze website traffic
Support marketing and advertising

You can control cookies through your browser settings.

7. Data Security

We implement reasonable safeguards to protect your personal information. However, no system is 100% secure.

8. Children’s Privacy

Our services are intended for parents/guardians registering youth athletes. We do not knowingly collect personal information directly from children without parental consent.

9. Your Rights

You may:

Request access to your data
Request corrections
Request deletion of your information

To do so, contact us at: admin@proskillsbasketball.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions, contact us at:

Pro Skills Basketball
5540 Centerview Dr
Ste 204, PMB 50392
Raleigh, NC 27606-8012
admin@proskillsbasketball.com

Participation in PSB programs requires full financial commitment.

Parents/guardians are responsible for the full season dues regardless of:

• payment plan selection
• participation level
• early withdrawal

Payments must be made through PSB’s official registration platform.

PSB offers:

• Full payment upfront
• Monthly installment plans

All payments must be set up within the required timeframe after acceptance.

Accounts are considered late five (5) days after a payment is due.

If an account becomes past due:

• The player may not participate in practices or games
• Continued non-payment may result in removal from the team

If an account remains unpaid for an extended period, PSB reserves the right to remove the player and fill the roster spot.

PSB maintains a strict no-refund policy.

No refunds or stop payments will be issued for any reason, including:

• voluntary withdrawal
• scheduling conflicts
• dissatisfaction

Once a player accepts a roster spot and completes registration, the financial commitment is final.

If a player is unable to participate for four (4) weeks or longer due to injury and provides a doctor’s note:

• Future payments may be paused
• Payments already made are non-refundable

Players may return once medically cleared.

PSB encourages respectful and structured communication.

If concerns arise:

1. The player should first communicate directly with the coach
2. If unresolved, a parent and player may schedule a meeting with the coach
3. If needed, a director may be included to resolve the issue

Discussions will not take place during games or practices. All communication must remain respectful and professional.

All participants are required to have their own medical or accident insurance coverage.

PSB does not provide primary medical insurance for injuries sustained during participation.

All players and families are expected to represent PSB in a positive manner.

Parent / Family Expectations

• Support players positively, do not coach from the sidelines
• Do not argue with referees or staff
• Follow the 24-hour rule before discussing concerns
• Be respectful to all participants

Player Expectations

• Demonstrate sportsmanship and respect
• Attend practices and games
• Be coachable and a good teammate
• Maintain a positive attitude

Violations

PSB enforces a three-strike policy:

1. Warning
2. Suspension
3. Expulsion (no refund)